NEEDS
  • Centralized multichannel orders
  • Customer-specific price lists
  • Real-time stock tracking
  • After-sales service management
  • Sales KPI tracking
THE CHALLENGES

Multichannel orders
Your customers place orders by phone, through your field sales representatives, or directly via your online platform. Without a centralized system, orders get lost or duplicated, and your team spends time re-entering data instead of selling.

Complex price lists
Each professional customer has their own pricing conditions — negotiated discounts, special prices, currencies. Managing them manually creates errors and commercial friction.

Stock management & replenishment
With high volumes and multiple suppliers, anticipating stockouts without a centralized tool is costly in terms of lost sales and dissatisfied customers.

After-sales service management
Tracking returns, complaints, and exchanges from professional customers while keeping a clear view of order history is a daily headache.

Sales KPI tracking
Without a centralized dashboard, it is impossible to know which customers, products, or sales representatives are truly performing. Decisions are made based on intuition rather than data.

Solutions pour ce secteur

Unified Multichannel Orders

One single system for all your orders.

  • Online portal for autonomous ordering
  • Synchronization of online, sales representative, and phone orders
  • Real-time stock synchronization
Price Lists & Commercial Conditions

Manage each professional customer’s prices and conditions.

  • Multiple price lists by customer or segment
  • Automatic volume-based discounts
  • Perfect consistency between quotations and invoices
Stock & Replenishment

Never miss a sale because of a stockout again.

  • Real-time stock tracking
  • Automatic replenishment rules
  • Low-stock alerts by product
After-Sales Service Management

Handle returns and complaints from professional customers efficiently and with full traceability.

  • After-sales tickets linked to order history
  • Tracking of returns and exchanges
  • Centralized customer communication
Invoicing & PEPPOL

Simplify your invoicing and stay compliant with EU obligations.

  • One-click mass invoicing
  • Native integrated PEPPOL e-invoicing
  • EDI exchange formats for key accounts
Sales & Margin Analysis

Manage your B2B business with reliable real-time data.

  • Analysis by customer, product, and channel
  • Margin tracking by order
  • Custom sales dashboards

Applications Implemented

Dashboard

Dashboard

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Point of sales

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Inventory

Ventes

Sales

Comptabilité

Accounting

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Manufacturing

Site web

Website

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Purchase

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Email marketing

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Documents

X SMEs already trust us in this sector

As SME owners ourselves, we know that the quality of an ERP is measured by its real impact on your business, not by the number of features.
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Talk about your project with Sam

No salespeople at Agitech, you speak directly with an SME owner.

No salespeople at Agitech — you speak directly with an SME owner.

Need an honest opinion or a quick budget estimate? You can book a video call with me directly via the link below.

For urgent requests, you can email me at: Sam (at) agitech.io